CV - Rushami Zien Yusoff
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Rushami Zien Yusoff( PhD, University of Bradford, United Kingdom)ProfessorEmail: rushami@umam.edu.myFaculty: Faculty of Business, Management and Information Technology (FBIT) Programme: PhD in Business and Management Google Scholar: https://scholar.google.com/citations?user=N4WKSfwAAAAJ
CV Online: https://expert.umam.edu.my/cv-staff?name=rushami |
Education
| Year awarded | Qualification | University | Country |
|---|---|---|---|
| 1992 |
Doctor of Philosophy (PhD)
Management Marketing |
University of Bradford | United Kingdom |
| 1985 |
MBA
Business Administration |
Western Illinois University | United States |
| 1984 |
BBA
Business Administration |
Western Illinois University | United States |
A. PUBLICATIONS
Indexed Articles
Displaying 65 records.| Publication Year | Articles |
|---|---|
| 2002 | 1 |
| 2007 | 1 |
| 2009 | 1 |
| 2010 | 2 |
| 2011 | 2 |
| 2013 | 6 |
| 2014 | 4 |
| 2015 | 8 |
| 2016 | 15 |
| 2017 | 6 |
| 2018 | 10 |
| 2019 | 4 |
| 2020 | 2 |
| 2021 | 3 |
| 65 |
| No | Journal Detail | Index | IF |
|---|---|---|---|
| 1 |
Samsudin S., Taib C.A., Razak H.A., Yusoff R.Z. (2021) Patterns of Internal Communication in the Implementation of Total Quality Management (TQM) at Manufacturing Organisations, Jurnal Komunikasi: Malaysian Journal of Communication, Vol: 37, 4, 899--910, ISSN:2289151X. (Published) |
Scopus |
|
| 2 |
Alosani M.S., Yusoff R.Z., Al-Ansi A.A., Al-Dhaafri H.S. (2021) The mediating role of innovation culture on the relationship between Six Sigma and organisational performance in Dubai police force, International Journal of Lean Six Sigma, Vol: 12, 2, 427--444, ISSN:20404166. (Published) |
Scopus |
|
| 3 |
Azizan N.H., Othman S.Z., Yusoff R.Z. (2021) STRATEGIC THINKING AS A CORE COMPETENCY FOR BUSINESS SUSTAINABILITY, Central Asia and the Caucasus, Vol: 22, 5, 2--24, ISSN:14046091. (Published) |
Scopus |
|
| 4 |
Alosani M.S., Yusoff R., Al-Dhaafri H. (2020) The effect of innovation and strategic planning on enhancing organizational performance of Dubai Police, Innovation and Management Review, Vol: 17, 1, 921--930, ISSN:25158961. (Published) |
Scopus |
|
| 5 |
Shaari H., Ahmad N., Md. Salleh S., Mohd Mokhtar S.S., Yusoff R.Z., Khamwon A., Putatchote N. (2020) Does halal product availability and accessibility enhanced halal awareness and intention to purchase halal packaged food products: Malaysia and Thailand's halal industry perspective, International Journal of Supply Chain Management, Vol: 9, 1, 16--21, ISSN:20513771. (Published) |
Scopus |
|
| 6 |
Anuar A., Saad R., Yusoff R.Z., Sadek D.M. (2019) Lean healthcare practices and operational performance: Safety climate as a moderator, International Journal of Supply Chain Management, Vol: 8, 4, 160--167, ISSN:20513771. (Published) |
Scopus |
|
| 7 |
Anuar A., Saad R., Yusoff R.Z., Sadek D.M. (2019) Sociotechnical aspects of lean and sustainability, International Journal of Supply Chain Management, Vol: 8, 5, 67--84, ISSN:20513771. (Published) |
Scopus |
|
| 8 |
Sukri S., Yusoff R.Z. (2019) Technology strategy: Literature review and issues, International Journal of Innovation, Creativity and Change, Vol: 8, 6, 358--374, ISSN:22011315. (Published) |
Scopus |
|
| 9 |
Salimon M.G., Kareem O., Mokhtar S.S.M., Yusoff R.Z.B., Gorondutse A.H. (2019) Tourism intention: The empirical investigations of pull, push and perceived security factors in Nigeria, Geojournal of Tourism and Geosites, Vol: 25, 2, 311--325, ISSN:20650817. (Published) |
Scopus |
|
| 10 |
Salimon M.G., Mokthar S.S.M., Yusr M.M., Yusoff R.Z.B., Kareem O., Bamgbade J.A. (2018) Do risk and fun matter in the adoption of mobile commerce in Nigeria? A PLS-SEM approach, Management Science Letters, Vol: 8, 6, 177--187, ISSN:19239335. (Published) |
Scopus |
|
| 11 |
Saidin Z.H., Mokhtar S.S.M., Saad R., Yusoff R.Z. (2018) The impact of automotive after-sales service quality and alternative attractiveness on customer loyalty, International Journal of Supply Chain Management, Vol: 7, 1, 7952--7955, ISSN:20513771. (Published) |
Scopus |
|
| 12 |
Hassan M.G., Akanmu M.D., Yusoff R.Z. (2018) Technological integration and sustainable performance in manufacturing firms, International Journal of Technology, Vol: 9, 8, 507--518, ISSN:20869614. (Published) |
Scopus |
|
| 13 |
Anuar A., Saad R., Yusoff R.Z. (2018) Sustainability through lean healthcare and operational performance in the private hospitals: A proposed framework, International Journal of Supply Chain Management, Vol: 7, 5, 1639--1650, ISSN:20513771. (Published) |
Scopus |
|
| 14 |
Hassan M.G., Akanmu M.D., Yusoff R.Z. (2018) Technological integration and sustainable performance in manufacturing firms, Proceedings of the International Conference on Industrial Engineering and Operations Management, Vol: 2018, JUL, 221--227, ISSN:21698767. (Published) |
Scopus |
|
| 15 |
Zakaria N., Fauzi W.I.M., Abdullah N.A.C., Yusoff R.Z. (2018) The link between HRM practices and performance in Malaysian SMEs, International Journal of Supply Chain Management, Vol: 7, 6, 93--107, ISSN:20513771. (Published) |
Scopus |
|
| 16 |
Fauzi W.I.M., Zakaria N., Mokhtar S.S.M., Yusoff R.Z., Yusr M. (2018) Evaluating relationship between Islamic store image and Malay Muslim consumer attitudes' in patronizing a store, International Journal of Supply Chain Management, Vol: 7, 6, 118--126, ISSN:20513771. (Published) |
Scopus |
|
| 17 |
Abu Al-Rejal H.M., Udin Z.M., Yusoff R.Z.B. (2018) The role of supply chain management toward performance of manufacturing companies in Yemen, International Journal of Supply Chain Management, Vol: 7, 6, 108--113, ISSN:20513771. (Published) |
Scopus |
|
| 18 |
Salleh S.S.M.M., Fareed M., Yusoff R.Z., Saad R. (2018) Internal and external top management team (Tmt) networking for advancing firm innovativeness, Polish Journal of Management Studies, Vol: 18, 1, 92--99, ISSN:20817452. (Published) |
Scopus |
|
| 19 |
Bamgbade J.A., Kamaruddeen A.M., Nawi M.N.M., Yusoff R.Z., Bin R.A. (2018) Does government support matter? Influence of organizational culture on sustainable construction among Malaysian contractors, International Journal of Construction Management, Vol: 18, 2, 402--403, ISSN:15623599. (Published) |
Scopus |
|
| 20 |
Azizan N.H., Othman S.Z., Isa M.F.M., Yusoff R.Z. (2017) How did you learn to become an expert in strategic thinking?, Journal of Engineering and Applied Sciences, Vol: 12, 6, 558--582, ISSN:1816949X. (Published) |
Scopus |
|
| 21 |
Salimon M.G., Yusoff R.Z.B., Mohd Mokhtar S.S. (2017) The mediating role of hedonic motivation on the relationship between adoption of e-banking and its determinants, International Journal of Bank Marketing, Vol: 35, 4, 89--111, ISSN:2652323. (Published) |
Web of Science (SSCI) |
5.083 2022 |
| 22 |
Salimon M.G., Mokthar S.S.M., Yusoff R.Z., Adeleke A.Q., Morakiny S., Mushi H.M. (2017) Facilitating conditions and perceived security as antecedents of trust among e-banking customers in Nigeria, International Journal of Economic Research, Vol: 14, 19, 1448--1457, ISSN:9729380. (Published) |
Scopus |
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| 23 |
Zakaria N., Abdullah N.A.C., Yusoff R.Z. (2017) Incorporating organizational innovation as a missing link in the examination of the eo-performance linkage, International Journal of Economic Research, Vol: 14, 15, 265--276, ISSN:9729380. (Published) |
Scopus |
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| 24 |
Mahidin F.A.M., Saad R., Asaad M.N.M., Yusoff R.Z. (2017) Rasch measurement model of inventory administration practiced by public hospitals in Malaysia, International Journal of Supply Chain Management, Vol: 6, 3, 49--60, ISSN:20513771. (Published) |
Scopus |
|
| 25 |
Nasirun N., Noor S.M., Yusoff R.Z., Othman A.A. (2017) Student engagement, student interactions and student satisfaction in blended leaning: A case of entrepreneurship education, Advanced Science Letters, Vol: 23, 8, 137--144, ISSN:19366612. (Published) |
Scopus |
|
| 26 |
Al-Nasser M., Yusoff R.Z., Islam R., Abidin I.S.Z., Samsudin S. (2016) Mediating effect of e-service quality perceptions on attitude and trust toward online shopping, International Business Management, Vol: 10, 3, 252--266, ISSN:19935250. (Published) |
Scopus |
|
| 27 |
Al-Nasser M., Yusoff R.Z., Islam R., Abidin I.S.Z., Khan S.J.M., Othman Z., Bakhtyar B. (2016) Moderating impact of risk on the relationship between e-Service quality and trust, Research Journal of Applied Sciences, Vol: 11, 2, 228--240, ISSN:1815932X. (Published) |
Scopus |
|
| 28 |
Ong C.H., Salleh S.M., Yusoff R.Z. (2016) The role of emotional and rational trust in explaining attitudinal and behavioral loyalty: An insight into SME brands, Gadjah Mada International Journal of Business, Vol: 18, 1, 44--53, ISSN:14111128. (Published) |
Scopus |
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| 29 |
Al-Dhaafri H.S., Al-Swidi A.K., Yusoff R.Z.B. (2016) The mediating role of TQM and organizational excellence, and the moderating effect of entrepreneurial organizational culture on the relationship between ERP and organizational performance, TQM Journal, Vol: 28, 6, 1--19, ISSN:17542731. (Published) |
Scopus |
|
| 30 |
Alharbi M.M., Al-Matari E.M., Yusoff R.Z., Bt Mat N. (2016) Effect of transformational leadership and organisational culture on the managerial effectiveness in Saudi Arabia: Empirical study, Research Journal of Business Management, Vol: 10, 1-3, 991--1011, ISSN:18191932. (Published) |
Scopus |
|
| 31 |
Fauzi W.I.M., Muhammad N., Mokhtar S.S.M., Yusoff R.Z. (2016) What motivate muslim consumer to patronage islamic based-retail store?, International Review of Management and Marketing, Vol: 6, 7Special Issue, 36--43, ISSN:21464405. (Published) |
Scopus |
|
| 32 |
Zakaria N., Abdullah N.A.C., Yusoff R.Z. (2016) Empirical review on innovation-performance linkage in Malaysian manufacturing small and medium enterprises, International Review of Management and Marketing, Vol: 6, 7Special Issue, 199--203, ISSN:21464405. (Published) |
Scopus |
|
| 33 |
Nasirun N., Noor S.M., Yusoff R.Z., Othman A.A. (2016) A predictive "quality of use" model in blended learning, International Review of Management and Marketing, Vol: 6, 7Special Issue, 101--106, ISSN:21464405. (Published) |
Scopus |
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| 34 |
Al Ghamdi A.A., Aziz F.S.B.A., Yusoff R.Z., Mustafa M.B. (2016) The moderating role of knowledge management on the relationship between employees’ commitment and total quality management: A study on the public healthcare sector in Saudi Arabia, International Review of Management and Marketing, Vol: 6, 4, 3468--3473, ISSN:21464405. (Published) |
Scopus |
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| 35 |
Alharbi K., Al-Matari E.M., Yusoff R.Z. (2016) The Impact of Total Quality Management (TQM) on organisational sustainability: The case of the hotel industry in Saudi Arabia: Empirical study, Social Sciences (Pakistan), Vol: 11, 14, 321--324, ISSN:18185800. (Published) |
Scopus |
|
| 36 |
Al-Dhaafri H.S., Al-Swidi A.K., Yusoff R.Z.B. (2016) The mediating role of total quality management between the entrepreneurial orientation and the organizational performance, TQM Journal, Vol: 28, 1, 304--309, ISSN:17542731. (Published) |
Scopus |
|
| 37 |
Mohd Mokhtar S.S., Yusoff R.Z., Mohammed Yusr M. (2016) Leadership quality and the performance of market driven organizations, Research Journal of Applied Sciences, Vol: 11, 6, 47--57, ISSN:1815932X. (Published) |
Scopus |
|
| 38 |
Meddour H., Majid A.H.A., Yusoff R.Z. (2016) Organizational capacity, organizational motivation, external environment and knowledge transfer and sharing: A conceptual framework, International Journal of Economic Perspectives, Vol: 10, 4, 739--750, ISSN:13071637. (Published) |
Scopus |
|
| 39 |
Salleh S.S.M.M., Fareed M., Yusoff R.Z., Saad R. (2016) Top management team networking as an imperative predictor of the firm performance: A case of permodalan nasional berhad invested companies, International Journal of Economic Perspectives, Vol: 10, 4, 1034--1038, ISSN:13071637. (Published) |
Scopus |
|
| 40 |
Auf M.A.A., Salleh S.B.M., Yusoff R.Z. (2016) The relationship between word of mouth and consumer buying behavior mediating by religious orientation in Riyadh, Saudi Arabia, International Review of Management and Marketing, Vol: 6, 4, 790--797, ISSN:21464405. (Published) |
Scopus |
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| 41 |
Ong C.H., Salleh S.M., Yusoff R.Z. (2015) Brand experience, trust components, and customer loyalty: Sustainable malaysian sme brands study, Asian Social Science, Vol: 11, 26, 84--91, ISSN:19112017. (Published) |
Scopus |
|
| 42 |
Mahad M., Mohtar S., Yusoff R.Z., Othman A.A. (2015) Factor affecting mobile adoption companies in Malaysia, International Journal of Economics and Financial Issues, Vol: 5, , 1639--1644, ISSN:21464138. (Published) |
Scopus |
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| 43 |
Mohd. Mokhtar S.S., Yusoff R.Z., Yusr M.M. (2015) Leadership quality and the performance of market driven organizations, Social Sciences (Pakistan), Vol: 10, 7, 1412--1421, ISSN:18185800. (Published) |
Scopus |
|
| 44 |
Moeidh A.T., Shah V.A., Yusof R.Z., Al-Matari E.M., Paules A. (2015) The relationship between prosocial voice and the patient safety culture moderated by self-monitoring at saudi public hospitals, International Business Management, Vol: 9, 6, 47--56, ISSN:19935250. (Published) |
Scopus |
|
| 45 |
Alotaibi G.B.G., Mokhtar S.S.B.M., Taib C.A.B., Yusoff R.Z.B. (2015) The influence of organizational culture and leadership behavior on innovation performance, International Journal of Business Research, Vol: 15, 5, 117--126, ISSN:15551296. (Published) |
Scopus |
|
| 46 |
Alotaibi E.A., Yusoff R.Z., Al-Swidi A.K., Al-Matari E.M., AlSharqi O.Z. (2015) The mediating effect of organizational climate on the relationship between transformational leadership and patient safety: A study on Saudi hospitals, Mediterranean Journal of Social Sciences, Vol: 6, 2S1, 318--324, ISSN:20399340. (Published) |
Scopus |
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| 47 |
Alawni M.S., Yusoff R.Z., Al-Swidi A.K., Al-Matari E.M. (2015) The relationship between communication, customer knowledge and customer loyalty in Saudi Arabia insurance industry companies, Mediterranean Journal of Social Sciences, Vol: 6, 1, 289--298, ISSN:20399340. (Published) |
Scopus |
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| 48 |
Aiyadh A.E., Yusoff R.Z., Al-Matari E.M., Fararah F.S. (2015) Transformational leadership impact on high performance work system and effective reporting system: Study on Saudi Hospitals, International Business Management, Vol: 9, 3, 100--110, ISSN:19935250. (Published) |
Scopus |
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| 49 |
Mokhtar S.S.M., Yusoff R.Z., Ahmad A. (2014) Key elements of market orientation on Malaysian SMEs performance, International Journal of Business and Society, Vol: 15, 1, 1214--1223, ISSN:15116670. (Published) |
Scopus |
|
| 50 |
Saleh Al-Dhaafri H., Zien Bin Yusoff R., Kaid Al-Swidi A. (2014) The relationship between enterprise resource planning, total quality management, organizational excellence, and organizational performance-the mediating role of total quality management and organizational excellence, Asian Social Science, Vol: 10, 14, 17991--18001, ISSN:19112017. (Published) |
Scopus |
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| 51 |
Hassan M.G., Abidin R., Nordin N., Yusoff R.Z. (2014) Greening the business environment, International Journal of Applied Engineering Research, Vol: 9, 22, 49--64, ISSN:9734562. (Published) |
Scopus |
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| 52 |
Aiyadh A.E., Yusoff R.Z., Al-Matari E.M., Fararah F.S. (2014) The Mediation Effect of Organizational Climate on the Relationship Between HPWS and Perception of Patient Safety, Asian Social Science, Vol: 10, 22, 158--178, ISSN:19112017. (Published) |
Scopus |
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| 53 |
ALNasser A., Yusoff R.Z., Islam R. (2013) Relationship between hard total quality management practices and organizational performance in municipalities, American Journal of Applied Sciences, Vol: 10, 10, 316--326, ISSN:15469239. (Published) |
Scopus |
|
| 54 |
Razalli M.R., Yusoff R.Z., Roslan M.W.M. (2013) A framework of Halal certification practices for hotel industry, Asian Social Science, Vol: 9, 11, 670--678, ISSN:19112017. (Published) |
Scopus |
|
| 55 |
Alotaibi F., Zien Yusoff R., Islam R. (2013) The meadiating effect of quality culture on the relationship between total quality management practices and competitiveness, World Applied Sciences Journal, Vol: 23, 5, 638--645, ISSN:18184952. (Published) |
Scopus |
|
| 56 |
Alotaibi F., Yusoff R.Z., Islam R. (2013) Assessing the impact of total quality management practices and quality culture with competitiveness of Saudi contractors, American Journal of Applied Sciences, Vol: 10, 6, 247--252, ISSN:15469239. (Published) |
Scopus |
|
| 57 |
Alotaibi F., Yusoff R.Z., Islam R. (2013) Relationship between total quality management practices and contractors competitiveness, American Journal of Applied Sciences, Vol: 10, 3, 68--86, ISSN:15469239. (Published) |
Scopus |
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| 58 |
Abdullateef A.O., Mokhtar S.S.M., Yusoff R.Z. (2013) Linkages between CRM technologies, knowledge applications and first call resolution in inbound call centres, International Journal of Electronic Customer Relationship Management, Vol: 7, 1, --, ISSN:17500664. (Published) |
Scopus |
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| 59 |
Abdullateef A.O., Mokhtar S.S.M., Yusoff R.Z. (2011) The strategic impact of technology based CRM on call centers' performance, Journal of Internet Banking and Commerce, Vol: 16, 1, 16--30, ISSN:12045357. (Published) |
Scopus |
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| 60 |
Abdullateef A.O., Mokhtar S.S.M., Yusoff R.Z. (2011) The mediating effects of first call resolution on call centers performance, Journal of Database Marketing and Customer Strategy Management, Vol: 18, 1, 613--617, ISSN:17412439. (Published) |
Scopus |
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| 61 |
Noor S.M., Yusoff R.Z., Hashim F. (2010) Firms' absorptive capacity and technology compatibility in transferred technology, CSSR 2010 - 2010 International Conference on Science and Social Research, Vol: , , 291--300, ISSN:9781424489862. (Published) |
Scopus |
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| 62 |
Mokhtar S.S.M., Yusof R.Z. (2010) The influence of top management commitment, process quality management and quality design on new product performance: A case of Malaysian manufacturers, Total Quality Management and Business Excellence, Vol: 21, 3, 79--87, ISSN:14783363. (Published) |
Web of Science (SSCI) |
4.168 2022 |
| 63 |
Mokhtar S.S.M., Yusoff R.Z. (2009) Exploring the relationship of key strategic orientations towards sustainable organizational performance, International Journal of Business and Management Science, Vol: 2, 1, 99--108, ISSN:18376614. (Published) |
Scopus |
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| 64 |
Mohd Ali K.A., Jemain A.A., Yusoff R.Z., Abas Z. (2007) Efficient cost management through excellence quality management practices among local authorities in Malaysia, Total Quality Management and Business Excellence, Vol: 18, 1-2, 488--491, ISSN:14783363. (Published) |
Web of Science (SSCI) |
4.168 2022 |
| 65 |
Ahmad H., Udin Z.M., Yusoff R.Z. (2002) Integrated process design for e-learning: A case study, Proceedings of the International Conference on Computer Supported Cooperative Work in Design, Vol: , , , ISSN:660184931. (Published) |
Scopus |
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Books
No book records found.
Chapter in Book
No chapter in book records found.
Article in Proceedings
No conference proceedings records found.
Other Publications
No other publications found.
B. RESEARCH AND INNOVATION
Research
No research records found.
No research records found.
Innovation
No innovation records found.
C. SUPERVISION
No supervision records found.
D. COMMUNITY AND PROFESSIONAL SERVICES
Community Service
No community records found.
Consultation Service
No consultation records found.
E. AWARDS
No award records found.
F. WORKING EXPERIENCE
Management
Displaying 0 recordsNo management experience records found.
No working experience records found.
G. TEACHING EXPERIENCE
No records found.
H. ATTENDED COURSES
Attended Courses
No attended course records found.